Support
 
 
I would love to say that everyone in the world will love every one of my guitars but I've been doing this long enough to know that is not realistic. Instruments and their players have a relationship. Unfortunately sometimes, regardless of how much we want it to work out, the relationship just doesn’t feel right. I ask that you give it a chance for one week upon receiving the instrument. During this first week I will work with you as best I can to try to make proper suggestions (or alterations if necessary). If you are unhappy after one week and we are certain that this is just not meant to be then I ask that you return the instrument in the condition you received it. Once I have the instrument I will immediately refund your purchase price minus the down payment. We can then transfer the down payment towards a new build in my next round of instruments or once I sell the guitar to a new buyer I will then refund you the down payment in full.
 
Please be aware that because of the custom nature of these instruments the re-sale process can take some time but I will try to find new buyers as quickly as I can.
 
 
 
 
 
 
 
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